FAQ
Q: How to get an appropriate offer from New Crown Machinery?
1, production capacity per hour/per day/per month ... ...
2, filling liquid: water, juice, carbonated drink, beer or ... ...
3, bottle type: plastic bottle, glass bottle, can or ... ...
4, cap type: screw cap, crown cap, can lid or ... ...
5, for water treatment, it's better offer us the raw water quality report ... ...
Q: What can I do if I haven't gotten any clue of the production line? I just wanna open a factory and to do the business.
A: Don't worry about this; You can inform us:
1, the exact production you wanna deal with;
2, the budget of the production line; If no budget of the business, I will send you the popular machine in our factory for your ref;
3, we will help tp design everything including the machine layout and factory layout;
Q: This is the first time I cooperate with your factory. How can I trust you about the machine quality?
A: Before ordering the machine, we will make the offer very clear. For example, the material thickness, the brand etc. We can have the video call and I will show what we have in the factory;
Also you can visit us to see the machine;
Q: If the quality doesn't meet my requirement, how can you solve this problem?
A: Before ordering the machine, we will negotiate the machine inspection standard. Then start production; If you are not satisfied with the quality, show us, we will re-do it before shipping;
Q: Can I run the machines in your factory if I buy the complete line in your factory?
A: Sure, why not. We will have the line connected and tested in our factory before shipping even you didn't mention; We will make it working before arriving at your factory;
Q: How can I get the machine?
A: Our company have the export license, so we can help to ship the machine to discharge port that you are available.
Q: How can I install the machine and commissioning? Do you have the technician to my factory?
A: We have the technician available to your factory for machine installation and commissioning; BUT client should be responsible for the round-way flight tickets, technicians' daily salary, local transportation, local hotel and eating.
After Sales Service
1. Find our products through newcrownmachinery.en.made-in-china.com and send email
2. Two years warranty for the whole system
3. Free equipment installation and debugging
4. After 1 year, we can help you to maintain the machine and the accessories are provided only on the cost price
5. Every 3 years, we can help to overhaul the machine free (Labor)
6. We can provide internship service and help you train the operator and machines
7. Free production technology and process configuration
8. We can help you to design the production line, workshop and provide turn-key project
Audited Supplier 
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